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Description

Mercury Office is an advanced travel agency database meticulously crafted with the needs of travel agents at its core. Front office personnel will find it remarkably straightforward to establish customer booking files, monitor payments, and dispatch welcome home letters. At the same time, back office teams can efficiently oversee supplier payments, manage bank reconciliations, process staff salaries, and analyze the company's profitability. One standout aspect of Mercury Office is its entirely web-based platform, which ensures accessibility from any location around the globe while safeguarding your data with top-notch security. This system has been developed in collaboration with actual front office travel agents, ensuring that every component of Mercury is user-friendly. Additionally, its robust reporting engine equips back office administrators with all the tools necessary for tasks ranging from reconciliation to managing supplier payments, facilitating a seamless administrative experience. Ultimately, Mercury Office enhances operational efficiency, allowing travel agencies to focus more on serving their clients effectively.

Description

This comprehensive travel agency software solution offers multilingual documentation for quotes and invoices. It also includes receipts, etickets, confirmations and vouchers. It has a GL-based Budget Module, XML/web services integration with third parties and seamless integration with payment Gateways like Sage Pay. Worldpay. Wirecard. Mpesa. With auto-reconciliation. The system includes staff commission and sliding/affiliate modules, AI-triggered automatic IATA BSP reconcilement, multi-branch accounting and business areas, B2B/Agent Management, BedBank and supplier integration. It allows for booking retrieval through third-party integration with all GDS and NDC. Other features include automatic booking creation and cancellation, refund and void processing, bank reconciliation, GL upload using Excel, schedulers of reports, hotel inventory uploading and booking, ABTA report generation, currency revaluation and FIT/group packages.

API Access

Has API

API Access

Has API

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$65 per month
Free Trial
Free Version

Pricing Details

£350/month - 5 Users
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ease Technology

Founded

2004

Country

United Kingdom

Website

www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/

Vendor Details

Company Name

Penguin Commercial Limited

Founded

1998

Country

United Kingdom

Website

www.penguininc.com

Product Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Product Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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