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Description
The Merchant Management Platform serves as a comprehensive solution tailored for acquiring banks and financial institutions to oversee the entire merchant lifecycle, encompassing everything from onboarding and configuration to hierarchy oversight, settlements, reconciliation, and dispute resolution. This platform facilitates merchant services in both physical retail locations and digital environments such as apps, allowing banks to efficiently manage dynamic routing, settlement flows, service fees, and merchant-specific parameters. It features user-friendly portals for both merchants and sub-merchants, offering capabilities such as self-onboarding, transaction monitoring, QR code generation, refund processing, alert notifications, and real-time fund transfers. With a variety of acquiring interfaces available—including mobile, web, kiosk, POS, PC-POS, and APIs—and support for diverse transaction methods and identities like cards, mobile devices, virtual addresses, national ID, QR codes, bulk payments, and H2H transactions, this platform empowers banks to onboard a greater number of merchants while keeping operational costs low. Additionally, its robust management information systems and reporting functions ensure that banks have access to critical insights, further enhancing their operational efficiency.
Description
PegasusCRM is a comprehensive cloud-based customer relationship management solution tailored for the merchant services sector, designed to assist independent sales organizations, processors, and acquiring firms in effectively overseeing leads, merchant onboarding, support, residuals, and portfolio management within a single platform. Its capabilities include a sophisticated sales-funnel engine equipped with partner and agent portals, the convenience of digital signatures, and auto-filled merchant agreements that expedite the closing of deals; a boarding module that incorporates document management and task as well as meeting tracking to enhance the efficiency of merchant setup; daily operational communication and maintenance tools featuring VoIP and email integration, equipment tracking, and a ticketing system for support; in addition to a robust residual-reporting suite that facilitates the computation of payouts, bonuses, deductions, and multi-tiered commissions across multiple processors, all supported by informative dashboards and analytics that track performance and agent activities. Furthermore, this platform aims to streamline workflows and improve overall productivity for its users in the competitive landscape of merchant services.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
CSS
First Data
Gmail
HTML
Microsoft Exchange
Yahoo! Mail
Integrations
Adobe Acrobat
CSS
First Data
Gmail
HTML
Microsoft Exchange
Yahoo! Mail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$895 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mindgate Solutions
Founded
2008
Country
India
Website
www.mindgate.solutions/product/retail-payments/merchant-management/
Vendor Details
Company Name
PegasusCRM
Founded
2000
Country
United States
Website
www.pegasuscrm.net