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Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
Pointly is an innovative cloud-based platform that harnesses AI technology to classify and manage 3D point clouds, transforming extensive raw datasets into organized and actionable insights through both automated and manual processes. By providing user-friendly tools and options for pre-trained or custom AI models, it enables effective classification, segmentation, and vectorization of 3D data. The platform features a centralized web-based system for storing, organizing, and annotating point clouds, along with scalable parallel processing capabilities that enhance performance for large datasets. Additionally, it offers a combination of manual annotation tools and automated classifiers to streamline data preparation while improving accuracy. Users benefit from API integration, the ability to export classified point clouds in standard formats such as LAS/LAZ, and collaborative features that facilitate teamwork on projects. Furthermore, Pointly supports custom AI model training tailored to specific applications, ensuring versatility in its use. With the added advantages of secure cloud processing with encrypted storage and flexible deployment options, users can rely on Pointly for efficient and reliable 3D data management.
API Access
Has API
API Access
Has API
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
YouTube
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
YouTube
Pricing Details
$7800 per year
Free Trial
Free Version
Pricing Details
€99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Pointly
Founded
2021
Country
German
Website
pointly.ai/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management