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Description
While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.
Description
OpenLoop is an enterprise-grade, white-label telehealth solution built to accelerate growth for digital health organizations and healthcare providers. It offers a plug-and-play platform that combines clinical staffing, compliant technology, and operational support under one unified system. Organizations can customize the platform to match their brand while leveraging OpenLoop’s nationwide clinician network. The solution supports virtual care across multiple specialties using both real-time and asynchronous workflows. OpenLoop handles complex requirements such as licensing, credentialing, payer coverage, and regulatory compliance. Integrated scheduling, booking, and payment tools create a seamless patient experience. AI-driven operations streamline workflows and reduce administrative overhead for care teams. The platform scales easily as demand grows, without requiring additional infrastructure investment. OpenLoop serves patients nationwide with continuous support and broad insurance acceptance. It enables faster time-to-market for telehealth services without sacrificing care quality.
API Access
Has API
API Access
Has API
Integrations
Tellescope
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
www.newgensoft.com
Vendor Details
Company Name
OpenLoop
Founded
2020
Country
United States
Website
openloophealth.com
Product Features
Product Features
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing