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Description

While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.

Description

Orbiq serves as a Trust Center platform that transforms internal compliance efforts into externally verifiable evidence for buyers, auditors, and regulatory bodies. By linking their existing Information Security Management Systems (ISMS), SharePoint, Confluence, or Drive to a customized Trust Center (trust.yourcompany), companies can implement layered access controls—public, restricted, or NDA-protected—ensuring that each stakeholder has access to the appropriate level of information. Designed to meet the demands of the NIS2 and DORA regulations, Orbiq transcends traditional document sharing by offering features such as real-time vendor registers, incident reporting with detailed audit logs, AI-enhanced questionnaire answers, and ongoing monitoring, providing regulated companies with the necessary third-party visibility essential for modern procurement. Unlike other tools that primarily aim to minimize the number of questionnaires, Orbiq delivers a structured and always up-to-date proof layer that financial institutions, regulatory agencies, and corporate buyers now require and expect—stored securely in the EU, incorporating watermarking, download tracking, and comprehensive audit trails. By streamlining compliance and enhancing transparency, Orbiq empowers organizations to navigate the complexities of regulatory requirements with confidence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Docusign
Google Drive
Salesforce
Slack

Integrations

Docusign
Google Drive
Salesforce
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$85/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Newgen Software

Founded

1992

Country

United States

Website

www.newgensoft.com

Vendor Details

Company Name

Orbiq GmbH

Founded

2025

Country

Germany

Website

www.orbiqhq.com

Product Features

Product Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Alternatives

Alternatives