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Description
While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.
Description
Discus QMS allows companies to eliminate paper-based quality control processes while still adhering to regulatory standards and compliance. Discus QMS not only improves operational efficiency, but also increases compliance to established quality standards.
Discus QMS combines all your quality processes into one place. It integrates related actions and processes to facilitate better analysis and process improvement. QMS has been vetted by the USFDA and European Regulatory Auditors and found to be compliant with CFR 21 Part 11 guidelines.
Features:
All related processes can be managed from a single platform
Reduce expensive mistakes
Evidence to support educated decision making
Credibility improvement
Improved customer satisfaction
API Access
Has API
API Access
Has API
Integrations
Discus Greenbox
Discus Kriya
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
www.newgensoft.com
Vendor Details
Company Name
DiscusIT
Founded
2009
Country
India
Website
www.discusit.com/quality-management-software
Product Features
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management