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ease
features
design
support

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Description

While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.

Description

Discus QMS allows companies to eliminate paper-based quality control processes while still adhering to regulatory standards and compliance. Discus QMS not only improves operational efficiency, but also increases compliance to established quality standards. Discus QMS combines all your quality processes into one place. It integrates related actions and processes to facilitate better analysis and process improvement. QMS has been vetted by the USFDA and European Regulatory Auditors and found to be compliant with CFR 21 Part 11 guidelines. Features: All related processes can be managed from a single platform Reduce expensive mistakes Evidence to support educated decision making Credibility improvement Improved customer satisfaction

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Discus Greenbox
Discus Kriya

Integrations

Discus Greenbox
Discus Kriya

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Newgen Software

Founded

1992

Country

United States

Website

www.newgensoft.com

Vendor Details

Company Name

DiscusIT

Founded

2009

Country

India

Website

www.discusit.com/quality-management-software

Product Features

Product Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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Alternatives

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