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Description

While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.

Description

STARSTrack serves as a cutting-edge analytics platform for healthcare quality, aimed at enhancing performance in various quality rating systems, including Medicare Stars, Marketplace Stars, local Medicaid programs, and Commercial quality rankings, by integrating data, analytics, and actionable insights into a single interface. It provides comprehensive visibility into all elements that impact quality performance through NCQA-certified quality measure calculations, accommodating HEDIS, Pharmacy Quality Alliance (PQA), CMS Operational, Medicaid Core Set, and customizable local measures, while also enabling proactive monitoring of future performance for analysts to concentrate on outcomes instead of tedious manual reporting. Furthermore, STARSTrack generates detailed built-in reports, consolidates star score intelligence across various contracts, and allows users to examine historical performance, current trends, and forecasted results, thereby facilitating strategic enhancement initiatives. By streamlining these processes, it ultimately empowers healthcare organizations to make informed decisions that lead to improved care quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Newgen Software

Founded

1992

Country

United States

Website

www.newgensoft.com

Vendor Details

Company Name

Ingenia Health

Founded

2022

Country

United States

Website

ingeniahealth.com/solutions/starstrack/

Product Features

Product Features

Alternatives

Alternatives

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