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Description

Nexline serves as a digital phone or softphone, functioning as a self-contained application that utilizes your data plan. Similar to services like Google Voice or WhatsApp, it offers critical calling features along with a work container that effectively separates business and personal communications. By adding a secondary phone line to your existing personal device, Nexline eliminates the need to juggle multiple phones or intertwine work and leisure on the same gadget. When customers reach out to your business, they are welcomed by an automated attendant. For instance, if you have a trio of sales representatives, calls directed to the sales department can ring all three simultaneously, sequentially, or be sent to voicemail if unanswered. Team members have the flexibility to screen their calls, forward them, place callers on hold, add new participants, or transfer a call to a colleague, replicating all the functionalities of a traditional office phone on a mobile device. As more office workers adopt remote work, especially with at least one day a week spent at home, the capability to efficiently direct business calls to the appropriate person on the correct device becomes increasingly vital. This seamless integration of personal and professional communication ensures that no important call is missed, enhancing productivity and responsiveness in today’s fast-paced work environment.

Description

Establish a dedicated work number, streamline your contacts, and elevate your business using the robust texting capabilities offered by Sideline Pro. This service ensures that all your professional calls, messages, and voicemails are managed through a unique number, safeguarding your personal line from interference. Stay informed when customers reach out, automate your replies, and handle each interaction with expertise. Research shows that 90% of consumers prefer texting over calling businesses, and Sideline equips you with everything necessary to facilitate this communication. Acquire a dedicated line for calls, texts, voicemails, and additional features while maintaining a clear separation between your work and personal contact lists, all accessible from a single device. If you happen to miss a call, the customer receives an immediate text, connecting you before they have the chance to find alternatives. Utilize mass messaging tools to launch text marketing campaigns, promotions, or special offers. Additionally, schedule text reminders via your work calendar to minimize the chances of missed appointments and meetings, thereby enhancing your overall operational efficiency. By adopting these strategies, you can not only improve customer engagement but also foster stronger relationships with your clientele, ultimately driving business growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Rambox

Integrations

Rambox

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nexys Mobile

Country

United States

Website

nexysmobile.com/business/

Vendor Details

Company Name

Sideline

Founded

2006

Country

United States

Website

www.Sideline.com

Product Features

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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