Average Ratings 1 Rating
Average Ratings 1 Rating
Description
Noise Firewall is a software tool for shared workspaces and call centers. It blocks ambient noise from the call center/shared workspace and stops customers from hearing it. It protects customers from ambient noises such as supervisors giving instructions, announcements on PA, and other agents talking to customers. Supports hybrid work models that combine remote work with work in the office. The Noise Firewall can also be used to remove non-human sounds such as car horns and barking dogs. It can be deployed in virtually any telephony environment. It supports both a distributed or centralized architecture. It does not require any connection to any cloud service. In addition, it protects sensitive and personal data from being overheard. This is in accordance with regulations such as HIPAA, FedRAMP, HIPAA and GDPR. It provides a useful dashboard that displays statistics about call quality, including a Noise Map of the Call Center.
Description
SoliCall Pro enhances the audio quality of calls made from any Windows PC or laptop, making it compatible with a variety of soft-phone and VoIP applications such as Zoom, Skype, and Teams. It effectively performs echo cancellation and noise reduction for both participants on the call. Not only does it eliminate background noises like car horns, but it can also be adjusted to suppress ambient human voices. With its low CPU usage and no reliance on GPU resources, it boasts a small footprint and seamless integration with any soft-phone solution. Additionally, users have the option to record their calls for later review. This tool is compatible with various Windows versions, including Windows 11, 10, 8.1, 8, and 7. Its versatility and ease of use make it a valuable asset for anyone seeking to improve their calling experience.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Skype
Zoom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SoliCall
Founded
2006
Country
Israel
Website
solicall.com/noise-firewall/
Vendor Details
Company Name
SoliCall
Country
Israel
Website
solicall.com/solicall-pro/