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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

OpenText Core Business Communication Archive is a comprehensive solution designed to securely store, manage, and search historical electronic communications, ensuring organizations meet compliance requirements. It supports a wide range of communication channels such as emails, social media, instant messaging, and collaboration tools including Slack and Microsoft Teams. The platform offers flexible retention policies, allowing messages to be stored indefinitely or according to specific regulatory needs. It uses proactive glossary scanning, message tagging, and litigation hold capabilities to streamline compliance and simplify early case assessments. With its powerful search and data classification tools, organizations can quickly distill large volumes of data to the most relevant records for eDiscovery. The solution features unlimited cloud storage on WORM-compliant AWS S3 infrastructure to guarantee data immutability. Secure sharing options enable users to easily and safely share datasets without relying on external drives or SFTP sites. This archive reduces legal risks and lowers the costs associated with managing communication data during audits or investigations.

Description

Smarsh is a unified communications intelligence platform that helps organizations manage compliance and risk with confidence. It captures and archives communications across email, mobile, voice, chat, video, and AI-enabled channels in their native formats. Built specifically for regulated industries, the platform supports global regulatory and data retention requirements. AI-powered analytics identify potential risks, misconduct, and emerging issues before they escalate. Centralized access to data streamlines legal discovery and speeds up investigations. Intelligent search, tagging, and filtering uncover insights that legacy tools often miss. Open APIs allow seamless integration with existing compliance and IT systems. Hyperscalable cloud infrastructure supports high-volume data ingestion and export. End-to-end encryption protects sensitive communications data at all times. Smarsh helps organizations turn compliance from a requirement into a strategic advantage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Carbonite
Facebook
Google Workspace
LinkedIn
Microsoft Exchange
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Moxo
MyRepChat
Salesforce
Salesforce Agentforce Marketing
Salesforce Marketing Cloud Account Engagement
Skype
Sprinklr Social
Symphony
Vimeo
WhatsApp
X (Twitter)
Zoom Team Chat

Integrations

Carbonite
Facebook
Google Workspace
LinkedIn
Microsoft Exchange
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Moxo
MyRepChat
Salesforce
Salesforce Agentforce Marketing
Salesforce Marketing Cloud Account Engagement
Skype
Sprinklr Social
Symphony
Vimeo
WhatsApp
X (Twitter)
Zoom Team Chat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

cybersecurity.opentext.com/products/continuity-compliance/business-communication-archive/

Vendor Details

Company Name

Smarsh

Founded

2002

Country

United States

Website

www.smarsh.com

Product Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Product Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Alternatives

Alternatives

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