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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenText’s MBPM, previously known as Metastorm BPM, offers the tools and flexibility necessary to transform your aspirations for business enhancement into tangible outcomes. In an era marked by heightened competition, shifting regulations, and evolving customer expectations, organizations are increasingly seeking methods to boost their operational effectiveness and adaptability. By utilizing a more dynamic and intelligent business process platform, companies can seamlessly integrate their core applications and data. This integration fosters deeper insights into business operations while enabling the swift design of processes that set them apart from competitors, unencumbered by the limitations of outdated systems. Additionally, leveraging customized user experiences that harness the latest advancements in social, mobile, and cloud technologies is crucial. Through comprehensive business process analysis, organizations can swiftly attain impactful results and stay ahead in today's fast-paced market. Ultimately, the right tools can empower businesses to navigate changes with greater ease and confidence.

Description

A significant transformation is already taking shape within the airline sector. However, the pandemic has intensified the urgency to tackle the fundamental issues stemming from the industry's outdated infrastructure. As airlines strive to restore their operations, innovative technology will be crucial for achieving profitability once again. Greater flexibility will be essential to implement adaptive business strategies that cater to the shifting dynamics of the market and consumer preferences. In this scenario, adopting a novel retail strategy that customizes and differentiates airline offerings based on perceived value, rather than mere standard features, becomes essential. iFly RES places customer profiles at its foundation, allowing airlines to recognize passengers as distinct individuals whose specific needs, desires, and histories can be addressed. With an integrated offer and order management system, alongside dynamic capabilities for creating and pricing products, airlines can substantially enhance their revenue generation potential. This evolution represents not just a technological upgrade, but a complete rethinking of how airlines can engage with their customers in a more meaningful manner.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

OpenText Process Automation
Oracle Cloud Infrastructure
SAP Cloud Platform

Integrations

OpenText Process Automation
Oracle Cloud Infrastructure
SAP Cloud Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products-and-solutions/products/digital-process-automation/alternative-process-solutions/opentext-mbpm

Vendor Details

Company Name

IBS Software Services

Founded

1997

Country

United States

Website

www.ibsplc.com/product/airline-passenger-solutions/passenger-reservations

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Product Features

Airline Reservation System

CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking

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