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Average Ratings 38 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

PBXware is the first and most established IP PBX Professional Open Standards Turnkey Telephony Platform. PBXware has been providing flexible, reliable and scalable Next Generation Communication Systems (NGCS) and VoIP solutions to small and medium-sized businesses (SMBs), enterprises and Internet Telephony Service Providers, (ITSPs), call centers and governments around the world since 2004. This is done by combining the best of the latest technologies. Bicom Systems softswitch is available in the Business, Call Center, and Multi-Tenant Editions. Each edition supports specific features that maximize performance, reliability, expandability, and expandability.

Description

Voxvalley stands out as a prominent vendor in the softswitch market within the IP Communication sector, delivering a VoIP softswitch platform at competitive prices. With a strong history of releasing sophisticated versions of their softswitch platform, the company consistently meets the business needs of its international clientele. Their softswitch is meticulously crafted to provide service providers with essential features like routing, billing, reporting, and monitoring, all vital for running a successful VoIP enterprise. Users can seamlessly manage and oversee all business functions via a centralized browser-based interface, secured with username and password protections to prevent unauthorized access. Furthermore, Voxvalley accommodates varying pricing structures based on concurrent call capacity, ensuring flexibility for its customers. The company also prides itself on offering exceptional technical support, facilitating a smooth and rapid deployment of the softswitch platform, thereby enabling service providers to commence operations promptly. This combination of quality service and robust features positions Voxvalley as a preferred choice for many in the VoIP industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Odoo
Pipedrive
Salesforce
SugarCRM
SuiteCRM
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM
gloCOM

Integrations

Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Odoo
Pipedrive
Salesforce
SugarCRM
SuiteCRM
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM
gloCOM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bicom Systems

Founded

2003

Website

bicomsystems.com

Vendor Details

Company Name

Voxvalley Technologies

Website

vox-switch.com/softswitch-vendor/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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