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Description
Whether you want to sell more spare parts, support your parts desk and hotline team. or drive maintenance efficiency, Partium can help with that. Partium is a multi-modal AI-supported Enterprise Part Search.
It makes it easy for your users in Maintenance and After sales & Service environments to find parts in spare parts portals, web shops, and maintenance systems.
It allows technicians to search by image, text, filter, bill of materials, and tags.
Hotline agents can confirm part search results and connect with the users.
Partium also offers insights in your users' search behavior.
Partium handles millions of spare part searches every month.
Caterpillar, Parker, Liebherr, Deutsche Bahn, New Holland, The Home Depot, ENGEL, Wien Energie, and many other companies use Partium to provide not just a great search for their internal employees and customers, but a search that converts at higher rates because of relevancy, accuracy, and ease-of-use.
Description
HiveBox™ leverages top-notch business practices to facilitate customer interaction and enhance the sharing of experiences associated with various brands. By incorporating distinctive customer-focused features, we empower users to consolidate their insights and experiences in one location, fostering a robust connection between brands and their audience. Our expansive marketplace model, developed by HiveBox™, simplifies the process of engaging with customers across multiple channels, eliminating the complications of reaching out physically. With just a click, our services become accessible, ensuring that businesses can maintain swift and ongoing communication with consumers, which in turn optimizes account management and boosts customer satisfaction. Delivering an exceptional ‘after-sales service’ experience is paramount, and we actively encourage customer feedback through an intelligent notification system to better comprehend and meet their needs. Additionally, our model provides opportunities for agent engagement while offering a comprehensive overview and timely alerts to enhance overall customer relations. This comprehensive approach ultimately secures a lasting bond between brands and consumers, ensuring that both parties thrive in their interactions.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Partium
Founded
2020
Country
United States
Website
www.partium.io
Vendor Details
Company Name
Hivebox Solutions
Country
India
Website
www.hivebox.in
Product Features
Computer Vision
Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration
Visual Search
Barcode Recognition
Catalog Management
Customer Activity Tracking
Filtering
IP Protection
Image Tagging
Mobile App
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
Video Search
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management