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ease
features
design
support

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Description

Pega GenAI stands as a robust generative AI solution tailored for enterprises, seamlessly integrating with Pega’s low-code platform to empower businesses in automating their workflows, improving customer interactions, and refining their decision-making processes. The solution boasts real-time, AI-driven decision-making, streamlined case management automation, and intelligent chatbot functionalities, enabling companies to tailor their engagements on a large scale. Additionally, it incorporates natural language processing for quicker content generation and utilizes predictive analytics to enhance business strategies. With a focus on security and compliance, Pega GenAI promotes responsible AI use while ensuring the integrity of data remains intact. It also provides visualizations that offer immediate insights into operational queries, allowing organizations to harness their data effectively. By leveraging AI, businesses can optimize workflow performance continuously, providing leaders with comprehensive visibility across operations. Ultimately, Pega GenAI serves as a catalyst for innovation, driving efficiency and strategic growth within organizations.

Description

Rather than focusing on broad, outbound offers, engage in tailored, one-on-one marketing during your interactions with existing customers. Pega’s next-best-action methodology assesses various factors such as sales, service, risk, retention, and operational priorities in real-time to refine your communications. This empowers marketers to distinguish customers who exhibit potential for growth more effectively. By implementing Pega’s next-best-action strategies, you ensure that each customer receives the most appropriate action designed to increase your bank’s share of wallet. However, successful next-best-action strategies hinge on more than just internal customer data and transaction histories. The integration of real-time data from prevalent platforms like Hadoop, Cassandra, and Equifax allows you to enhance your strategies and gain a more comprehensive understanding of each customer. Consequently, this enriched data stream significantly improves your ability to make informed decisions in customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Amazon Web Services (AWS)
Aprimo
OpenAI
Pega GenAI Blueprint

Integrations

AWS Marketplace
Amazon Web Services (AWS)
Aprimo
OpenAI
Pega GenAI Blueprint

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com/technology/generative-ai

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Product Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

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