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Description
Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.
Description
The UPLAN Advanced Clearing Engine (UPLAN-ACE) is designed to facilitate day-ahead market operations using protocols established by operators, while also executing real-time economic dispatch in 5-minute increments throughout each operational hour. This innovative system seamlessly merges both day-ahead generation offers and real-time demand bids to optimize the delivery of energy and ancillary services for hourly operations as well as 5-minute dispatches. One of the standout features of UPLAN-ACE is its ability to effectively model the variable and intermittent characteristics of emerging technologies, including batteries, flywheels, and other rapid-response solutions. Furthermore, the Real-Time Model (RTM) not only replicates the scheduling process for the hour ahead but also manages real-time dispatch every 5 minutes, relying on the commitment schedules from the Day-Ahead Market (DAM) and forecasting real-time load requirements. It performs dispatch operations on a 5-minute cycle, incorporating optimal power flow calculations, and ultimately generates locational marginal prices (LMPs), imbalance schedules, and updated dispatch information. This comprehensive approach ensures that UPLAN-ACE can adapt to the dynamic nature of modern energy systems while providing accurate and timely forecasts for market participants.
API Access
Has API
API Access
Has API
Integrations
NEXTAR
ServiceTitan
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Probook
Founded
2022
Country
United States
Website
www.probook.ai/
Vendor Details
Company Name
LCG Consulting
Website
www.energyonline.com
Product Features
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Product Features
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
