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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ProxiHost serves as a mobile app that acts as a proximity-based virtual concierge, enabling anchor businesses like hotels or fitness centers, as well as community-focused entities such as retailer associations, to effectively promote a collective of related businesses. When users establish an interest profile and find themselves near a compatible business, they receive a notification on their mobile device. This innovative approach facilitates unexpected business discoveries for consumers, making it an excellent supplement to online searches since potential customers don't need prior knowledge of the establishment. Additionally, ProxiHost can be integrated with tools like ProxiPass and ProxiScreen, further enhancing customer engagement opportunities within our customer engagement staircase framework. To participate, businesses simply need to place a small beacon at their entrance, allowing users with the complimentary ProxiHost app or those utilizing the ProxiHost SDK in their own mobile applications to receive timely notifications as they approach the location. This strategic combination not only promotes businesses but also enriches the user's experience by connecting them with relevant offerings in real-time.

Description

Staircase AI is a pioneer in Customer Relationship Intelligence. Our platform uses AI to analyze millions upon millions of customer interactions, and turn them into actionable human insight that is impossible to spot with the naked eyes. Staircase AI is used by companies to cut through the noise, improve their NRR and increase their profitability. Staircase AI uncovers deep human signals and uncovers customers’ health, sentiment, journey events and risks. Our cutting-edge technology analyzes all customer interactions, including emails and chats, Slack activity and video calls. It then connects the human signals to produce relationship-based insights like stakeholder changes, positive and negative sentiment trends, problematic subjects, and more. Our human analytics, when combined with existing product analytics provide the missing element to fully understand your customer to grow at scale.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack

Integrations

Slack

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sophatar Inc

Founded

2014

Country

United States

Website

www.sophatar.com/products/proxihost/

Vendor Details

Company Name

Staircase AI

Founded

2021

Country

United States

Website

staircase.ai/

Product Features

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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