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Description
Pulse CRM is a specialized system created for managing customer relationships and portfolio oversight, tailored for independent sales organizations and payment-processing companies, effectively overseeing the entire merchant journey from acquiring leads and submitting applications to underwriting, onboarding, residual payments, and analyzing portfolios. It facilitates automated merchant onboarding across various ISOs and includes integrated risk assessment and underwriting tools that help expedite the approval process. Features for tracking and reporting residuals are specifically designed to align with payment service operations, complemented by comprehensive dashboard analytics that track both agent and merchant performance. Additionally, it provides a centralized approach to workflow automation, enhances document management processes, and incorporates compliance checks, enabling users to move away from cumbersome spreadsheets and multiple separate systems in favor of a cohesive solution that increases efficiency. This innovative tool ultimately empowers organizations to optimize their operational capabilities while improving customer satisfaction.
Description
SCALE MCA is a cloud-based CRM platform that offers a white-labeled solution tailored for independent sales organizations and brokers operating in the merchant cash advance sector. This system incorporates merchant data management, e-signature integrated digital applications, and streamlined workflows for direct lender submissions, all while automating follow-ups to enhance deal closure efficiency and minimize manual tasks. It allows for custom API integrations with various lead providers and third-party applications, ensures robust enterprise-level security through features like two-factor authentication, JWT authentication, encrypted data storage, and role-based access controls, and delivers comprehensive analytics and reporting on merchant performance and funding patterns. Additionally, the platform's white-label feature empowers businesses to brand it as their own, facilitating a quick launch that allows them to oversee leads, applications, communications, and portfolios seamlessly within a single integrated environment. This holistic approach not only enhances operational efficiency but also strengthens client relationships by providing valuable insights and improved service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$299 per month
Free Trial
Free Version
Pricing Details
$69 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pulse CRM
Country
United States
Website
pulsecrm.com
Vendor Details
Company Name
SCALE MCA
Country
United States
Website
www.scalemca.com