Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Q-assign is an integrated solution within Salesforce that automates the assignment of leads and cases, streamlining the workflow for sales and service teams. This tool allows businesses to direct records—such as leads, cases, accounts, and custom objects—utilizing customizable rules based on various factors, including territory, skills, priority, or availability. With support for different distribution methods such as round robin, load balancing, and rule-based assignment, Q-assign ensures that work is allocated in a fair and efficient manner. Operating in real time, it instantly assigns records as they are created or modified, thereby minimizing response times and preventing potential leads from becoming stale. Furthermore, Q-assign offers features for tracking assignment efficiency, managing queues, and balancing workloads effectively when team members are unavailable, ultimately enhancing overall productivity and responsiveness. Additionally, this solution empowers organizations to adapt their assignment strategies based on evolving business needs and team dynamics.
Description
Do you have a sales team? Are you getting leads via email? You will need a solution to distribute those leads quickly, reliably, and fairly among your staff if that is the case. Round-Robin Mailer was designed to do exactly this. It connects directly with a POP3/IMAP4 email server, reads all emails, and then forwards each one to a member on a rotating basis. Round-Robin Mailer was designed to be reliable because we know how important leads can be. It will never lose an email. Other features include statistical reporting and archiving, staff scheduling, favoritism and a rules-based system to handle certain types of email differently.
API Access
Has API
API Access
Has API
Integrations
Ortoo
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ortoo
Founded
2010
Country
United Kingdom
Website
ortooapps.com/q-assign/
Vendor Details
Company Name
Gammadyne Corporation
Founded
1998
Country
United States
Website
www.gammadyne.com/round_robin_mailer.htm
Product Features
Product Features
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Sales Tracking
Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management