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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Experience a top-tier queue management solution with Qtrac®, a cloud-based platform designed for virtual queuing and appointment scheduling. Every day, countless customers navigate their wait times seamlessly thanks to Qtrac's innovative system. Discover why both boutique shops and some of the largest corporations across the nation opt for Qtrac to enhance their customer experience. It's widely acknowledged that waiting in line is a source of frustration for many customers. With virtual queuing, patrons regain control over their time, leading to higher levels of satisfaction and increased brand loyalty. This system eradicates the need for physical lines and overcrowding, allowing businesses to manage visitors effectively while gaining valuable insights into their preferences before service. Additionally, businesses can optimize their operational efficiency by controlling workloads and occupancy levels. With appointment scheduling, organizations can manage their capacity effectively, while mobile queuing fosters better engagement and connections with customers. Personalized communication enhances the customer experience, reducing frustration and fostering loyalty to the brand. Furthermore, appointment reminders ensure customers arrive punctually and minimize the risk of no-shows, while wait-time notifications can open new avenues for marketing and advertising. Ultimately, Qtrac® transforms the way businesses interact with their customers, making waiting a thing of the past.

Description

Our innovative scheduling platform enables clients to view your live calendar and effortlessly book appointments within your shop management system. Steer offers a comprehensive array of marketing automation solutions designed to foster customer relationships while enhancing loyalty and retention. With our reputation management tool, you can gather and showcase authentic reviews from satisfied customers, boosting your online presence and credibility. Steer AI simplifies message management, ensuring that you maintain a personal connection with your clients. Our AI-powered replies allow you to swiftly customize and adjust communications, reducing the time spent on emails. Say goodbye to the inconvenience of managing appointment requests through phone calls or email. Our scheduling software is seamlessly integrated into your shop management system, delivering an exceptional experience for your customers and freeing up valuable time for your shop. Additionally, our automotive appointment software streamlines the process, making it effortless to oversee and coordinate customer bookings efficiently. In this way, you can focus more on service quality while maximizing operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AutoFluent
AutoS2000
AutoShop
Droptop
FASTTRAK Cloud
GEM-CAR
Geotab
HITS
LANKAR PRO
Manager SE
MaxxTraxx
Mojio
NAPA TRACS
Omnique
Protractor
Shop Boss
Shop-Ware
ShopController
StockTracker
Tekmetric

Integrations

AutoFluent
AutoS2000
AutoShop
Droptop
FASTTRAK Cloud
GEM-CAR
Geotab
HITS
LANKAR PRO
Manager SE
MaxxTraxx
Mojio
NAPA TRACS
Omnique
Protractor
Shop Boss
Shop-Ware
ShopController
StockTracker
Tekmetric

Pricing Details

$216.90 per month
Free Trial
Free Version

Pricing Details

$349 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Qtrac

Country

United States

Website

qtrac.com

Vendor Details

Company Name

Steer

Founded

2006

Country

United States

Website

steercrm.com

Product Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Alternatives

Alternatives