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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RealWork Labs is a specialized software solution designed for home service companies that transforms each job into a "beacon," signaling to nearby residents by linking genuine reviews, images, and job details to the exact locations where services were delivered. The platform automates the process of requesting reviews through various methods such as email, text, or direct capture via its mobile application; it employs artificial intelligence to generate responses to reviews; and it gives homeowners the option to post their feedback on platforms like Google or Facebook. By merging location-based reviews with job-site photographs, it fosters community trust, allowing users to create compelling narratives and portfolios that can be displayed on widgets or websites, ultimately showcasing authentic work and drawing in quality inquiries. In addition to numerous integrations with CRM systems and websites, RealWork operates seamlessly, automating the sending of review requests, capturing visual content, and disseminating information according to standard workflows, while also utilizing AI for creating job descriptions and crafting responses. Furthermore, it features geo-grid tracking to enhance visibility within neighborhoods, making it an invaluable tool for businesses looking to grow their local presence. Through its innovative approach, RealWork Labs not only simplifies the review process but also strengthens the connection between service providers and their communities.

Description

You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Acculynx
Axis LMS
BookingKoala
Contractors Cloud
Facebook
Google
Leap
Pipefy
QuickBooks Online
Roofr
SalesRabbit
Salesmate
Service Fusion
ServiceM8
ServiceTitan
Tint Wiz
Workiz
monday.com
noCRM.io

Integrations

Salesforce
Acculynx
Axis LMS
BookingKoala
Contractors Cloud
Facebook
Google
Leap
Pipefy
QuickBooks Online
Roofr
SalesRabbit
Salesmate
Service Fusion
ServiceM8
ServiceTitan
Tint Wiz
Workiz
monday.com
noCRM.io

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RealWork

Founded

2020

Country

United States

Website

www.realworklabs.com

Vendor Details

Company Name

1440

Founded

2009

Country

United States

Website

www.1440.io/reputation-studio/

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

EmbedReviews Reviews

EmbedReviews

EmbedSocial
LocalReviews Reviews

LocalReviews

OneLocal