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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RichCall allows you to sell and support remotely, providing your customers with a one touch live support option. RichCall is integrated into your website, kiosk, or moile app. It allows customers to establish an interactive, video-enabled, fully interactive session with a remote expert. This includes co-browsing and app sharing. RichCall's most common use cases are: Click-to call, click-to video and co-browsing are all options for your customers Click-to-call and co-browsing to get customer support Start a co-browsing session while you are on the move Mobile camera sharing for support and sales: - Video sales - An agent shows a product using the shared mobile camera Customer support - A customer shares his mobile camera in order to show the malfunctioning device Video and collaboration for kiosks Remote expert assistance with HD video, scanner, and printer Live video-assistance for existing self-service or support kiosks

Description

TIPS™ Kiosk Management Software: Powerful and Secure Kiosk Solution TIPS™ Kiosk Management Software is a comprehensive kiosk management platform designed to provide organizations with complete control over their self-service systems. This industry-leading kiosk software runs on Windows 7 or later and offers a robust set of features for presenting, securing, and managing web-enabled content and applications on public-access kiosks, shared workstations, and digital signage systems. Key Features: Lockdown Mode: Eliminates access to the network, operating system, and unauthorized applications, ensuring a secure and focused user experience. Remote Administration: Centralized management console for monitoring, updating, configuring, and controlling kiosks from a single location. User Session Management: Customize session settings, including time limits, idle timeouts, and restart intervals, to optimize user experience and system performance. Kiosk Hardware Support: Compatible with a wide range of hardware configurations, including thick, thin, and zero clients, for seamless integration with existing infrastructure.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$192 / month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aurus

Founded

2009

Country

Russian Federation

Website

richcall.io

Vendor Details

Company Name

DynaTouch

Founded

1988

Country

United States

Website

www.tipskiosksoftware.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

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