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Description
ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.
Description
Clients undergo a thorough weekly assessment that evaluates various factors linked to maintaining long-term sobriety. Utilizing a specialized algorithm known as Trac9 Informatics, these evaluations, along with demographic information and risk ratios, are analyzed to forecast each client's potential for relapse. Throughout the treatment journey, Trac9 Informatics diligently tracks these essential elements, enabling personalized care tailored to individual needs. The system also keeps a close watch on clinical symptoms to ensure a proper decrease in pathology as treatment progresses, focusing on more than just cravings. Trac9 Informatics evaluates indicators such as anxiety, depression, stress levels, verbal cues of craving, and visual triggers that can instigate cravings. Unlike most outcome measurement systems that typically focus solely on pathology, this approach captures a more holistic view of the client’s condition. Recognizing resilience factors is equally vital for gauging client improvement and overall well-being. This comprehensive monitoring not only aids in understanding the symptoms but also contributes to building a stronger foundation for sustained recovery.
API Access
Has API
API Access
Has API
Integrations
Eldermark
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServiceTrac
Founded
1996
Country
United States
Website
servicetrac.com
Vendor Details
Company Name
Trac9 Informatics
Country
United States
Website
trac9.com/our-platform/
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Mental Health
Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice
