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Description
SiteCapture is an all-in-one software solution designed for field operations, featuring both mobile and web applications that enhance the consistency and efficiency of how teams gather, structure, oversee, and report on job site information, including high-resolution images and videos, across solar, property management, and construction sectors. By utilizing this platform, companies can significantly decrease documentation mistakes, minimize the need for repeated site visits, and speed up project timelines through a cohesive system. It offers tailored smart forms and templates intended for inspections, surveys, and data collection directly on-site, ensuring that photos and entries are automatically associated with GPS coordinates, timestamps, and device information, all of which are synchronized in real time with cloud storage. This allows office staff to promptly review, approve, and take action without unnecessary delays; in addition, the platform includes powerful tools for managing photos and videos, enabling users to sort, flag, annotate, and verify visual content from every job, thereby ensuring a comprehensive history and context for each site visit, which ultimately enhances overall project management and accountability.
Description
Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$110 per month
Free Trial
Free Version
Pricing Details
$50/month/5 users
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SiteCapture
Founded
2009
Country
United States
Website
sitecapture.com
Vendor Details
Company Name
OptimaTech Limited
Founded
2023
Country
New Zealand
Website
www.optimatech.co.nz/
Product Features
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
