Average Ratings 865 Ratings
Average Ratings 0 Ratings
Description
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
Description
SurveyPro 5 is an all-encompassing survey software suite that boasts advanced questionnaire design, a built-in database, and a robust reporting and analysis system. It is designed for user-friendliness, featuring intuitive graphic interfaces, exceptional technical support, and various training avenues. As a versatile multimedia solution, SurveyPro enables you to distribute surveys through multiple channels, including online, on paper, over a local area network (LAN), or via kiosks, and it also supports the creation of scannable surveys. The software allows for the integration of various media types within a single project, facilitating comprehensive analysis. Given the significance of your organization's online presence, it is essential that your surveys convey the same sophistication and professionalism that your website exhibits. SurveyPro strikes a perfect balance between user-friendliness and extensive customization options. You can easily design your survey, publish it online, and retrieve your data for thorough analysis and reporting within SurveyPro. Additionally, it offers web functionalities compatible with your Windows server (ASP) or available on our hosted platform, making it a flexible choice for organizations of all sizes.
API Access
Has API
API Access
Has API
Integrations
Adobe Marketo Engage
Asana
Facebook
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Mailchimp
Microsoft Outlook
Integrations
Adobe Marketo Engage
Asana
Facebook
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Mailchimp
Microsoft Outlook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1995 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sogolytics
Founded
2009
Country
United States
Website
www.sogolytics.com
Vendor Details
Company Name
Apian Software
Founded
1986
Country
United States
Website
www.apian.com/software/surveypro/
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
