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ease
features
design
support

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Description

Experience personalized live answering services at an affordable monthly rate with transparency and no hidden charges. For businesses of all sizes, utilizing a virtual receptionist allows you to reclaim valuable time and enhance your operations. Our comprehensive 24/7 answering services range from message delivery to urgent issue escalation, ensuring that we cater to all clients' needs. By combining skilled, friendly agents with top-notch training and advanced technology, we work diligently to support your business's success. At Southwest Answering Service, a privately-owned telephone answering and call center company, we provide nationwide service with a focus on live, local agents specifically for customers in the southwestern region. Our commitment to exceptional customer service, quick responsiveness, and meticulous attention to detail enables us to assist various industries effectively, addressing calls, solving problems, and facilitating sales. Additionally, we streamline the process of scaling your answering services to match the evolving requirements of your growing enterprise. As your business expands, we are here to adapt and support you every step of the way.

Description

A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$61.78 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Southwest Answering Service

Country

United States

Website

southwestansweringservice.com

Vendor Details

Company Name

Verbatim Telephone Answering Service

Founded

1997

Country

United Kingdom

Website

verbatim-cc.co.uk

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