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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Envision a learning management system that facilitates easy access to pertinent, concise training materials. This platform combines your existing educational resources with our tailored content seamlessly. It simplifies the process of continuous practice and skill enhancement. By bringing the idea of Skill Agility to life, Spoke propels learners from one competency to the next through smart, action-driven suggestions, while granting them the freedom to explore topics that pique their interest. Spoke transforms the process of acquiring new skills into a collaborative, engaging, and enjoyable experience. It bridges the gap between your employees and relevant, easily accessible learning opportunities, enabling you to streamline your eLearning, classroom instruction, and skill development initiatives in a single hub. With Spoke, learners benefit from a consistent feedback loop that supports their skill advancement. Furthermore, with insightful data and metrics readily available, you can ensure your team remains focused, inspired, and continuously progressing in their development journey. This innovative approach not only fosters individual growth but also enhances team performance and overall organizational success.

Description

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more. The Problem Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. The Solution Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes. To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop. By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Copper
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
NowCerts
Pipedrive
Rippling
Salesforce
Slack
Twilio
Twilio Flex
Twilio Voice
Zoho CRM

Integrations

Copper
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
NowCerts
Pipedrive
Rippling
Salesforce
Slack
Twilio
Twilio Flex
Twilio Voice
Zoho CRM

Pricing Details

$799 per month
Free Trial
Free Version

Pricing Details

$15 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Unboxed Technology

Founded

2009

Country

United States

Website

www.unboxedtechnology.com/learning-platform/

Vendor Details

Company Name

Spoke Network

Founded

2016

Country

New Zealand

Website

spokephone.com

Product Features

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

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