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Description
Envision a learning management system that facilitates easy access to pertinent, concise training materials. This platform combines your existing educational resources with our tailored content seamlessly. It simplifies the process of continuous practice and skill enhancement. By bringing the idea of Skill Agility to life, Spoke propels learners from one competency to the next through smart, action-driven suggestions, while granting them the freedom to explore topics that pique their interest. Spoke transforms the process of acquiring new skills into a collaborative, engaging, and enjoyable experience. It bridges the gap between your employees and relevant, easily accessible learning opportunities, enabling you to streamline your eLearning, classroom instruction, and skill development initiatives in a single hub. With Spoke, learners benefit from a consistent feedback loop that supports their skill advancement. Furthermore, with insightful data and metrics readily available, you can ensure your team remains focused, inspired, and continuously progressing in their development journey. This innovative approach not only fosters individual growth but also enhances team performance and overall organizational success.
Description
Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.
The Problem
Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations.
The Solution
Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes.
To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop.
By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.
API Access
Has API
API Access
Has API
Integrations
Copper
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
NowCerts
Pipedrive
Rippling
Integrations
Copper
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
NowCerts
Pipedrive
Rippling
Pricing Details
$799 per month
Free Trial
Free Version
Pricing Details
$15 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Unboxed Technology
Founded
2009
Country
United States
Website
www.unboxedtechnology.com/learning-platform/
Vendor Details
Company Name
Spoke Network
Founded
2016
Country
New Zealand
Website
spokephone.com
Product Features
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration