Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Connect with your network, oversee your website, and expand your audience, all within a single, user-friendly platform. Spoke brings together ten essential tools that you rely on every day for your website management, contacts database, email marketing, event organization, and fundraising efforts. By using Spoke, you not only save time and money but also enhance your data integrity automatically by syncing with any third-party databases you may utilize. This functionality guarantees that a consistent message reaches both your members and the broader public through all communication channels. Additionally, Spoke enables the creation of unlimited groups and the ability to assign countless tags to contact profiles, which helps manage website access and simplifies the process of generating reports and lists. Custom fields can be established to capture additional information about each user, and these fields are also searchable for ease of reporting. You can also add private or team notes to contact profiles, allowing you to document meetings or interactions with each member effectively, thus fostering better relationships. Overall, Spoke is designed to streamline your organizational tasks while enhancing communication and data management.

Description

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more. The Problem Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. The Solution Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes. To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop. By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Salesforce
Easyflow
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft Power BI
NowCerts
Okta
Pipedrive
SAP SuccessFactors
Slack
Stackreaction
Twilio
Twilio Flex
Twilio Voice
Wufoo
Zapier
Zoho CRM

Integrations

Microsoft 365
Salesforce
Easyflow
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft Power BI
NowCerts
Okta
Pipedrive
SAP SuccessFactors
Slack
Stackreaction
Twilio
Twilio Flex
Twilio Voice
Wufoo
Zapier
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Spoke

Founded

2013

Country

United States

Website

spokedc.com

Vendor Details

Company Name

Spoke Network

Founded

2016

Country

New Zealand

Website

spokephone.com

Product Features

Association Management

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Halp Reviews

Halp

Atlassian

Alternatives

Spoke LMS Reviews

Spoke LMS

Unboxed Technology
9Spokes  Reviews

9Spokes

9 Spokes
9Spokes  Reviews

9Spokes

9 Spokes
Message Marketer Reviews

Message Marketer

Spoke-Interactive