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Average Ratings 0 Ratings
Description
Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.
Description
Yomdel specializes in providing innovative conversation management solutions that operate around the clock, allowing businesses to effectively engage with potential customers and transform them into valuable leads and opportunities. Our managed live chat service consistently maintains customer satisfaction rates exceeding 95%, delivering impressive returns of up to eight times for our clients. With our seamless integration into Facebook Messenger, we empower your customers to select their preferred communication channel, enhancing their experience significantly. Additionally, our comprehensive email response services guarantee that your clients receive thorough support at any hour, reinforcing our dedication to excellent customer care. At Yomdel, we place your customer at the forefront of our mission, understanding that nurturing and servicing them is crucial for your business's growth. We are unwavering in our commitment to ensure a positive return on investment for every client, currently achieving an extraordinary aggregate performance of 18:1 ROI. By adhering to a rigorous standard of quality, we deliver world-class customer experiences that enhance your brand's reputation and overall performance, leading to long-term success. Ultimately, our goal is to foster lasting relationships between your business and its customers, laying the foundation for sustainable growth and success.
API Access
Has API
API Access
Has API
Integrations
Salesforce
CSS
CakePHP
Drupal
Facebook Messenger
Google Analytics
HTML
HubSoft
Joomla!
Keap
Integrations
Salesforce
CSS
CakePHP
Drupal
Facebook Messenger
Google Analytics
HTML
HubSoft
Joomla!
Keap
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Technosys IT Management
Country
India
Website
www.technosysmanagement.com/live_chat.php
Vendor Details
Company Name
Yomdel
Country
United Kingdom
Website
www.yomdel.com