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Description
Consolidate all customer interaction points into a single, comprehensive platform using our robust API. Seamlessly connect both online and offline experiences, integrating customer service into the overall customer journey and beyond. Specify the types of data to gather based on brand and channel to ensure that only pertinent information related to customer interactions is collected. Each customer is provided with a personalized microsite, allowing them to access their history, vouchers, offers, benefits, and update their profiles effortlessly. Enable customers to securely access their data from anywhere at any time, ensuring convenience and trust. Monitor the number of new customers who have registered, categorized by country, brand, branch, and channel. Establish key performance indicators for your staff to associate customers with transactions and observe their progress in real-time. Analyze comprehensive demographics of your customer base by country, brand, and branch using the collected data, which will enhance your understanding of customer behavior and preferences. This approach not only streamlines operations but also fosters stronger relationships with your customers by making their data readily accessible and actionable.
Description
Restructure your customer engagement strategies using the most flexible and secure loyalty marketing platform in the industry.
Your loyalty program must be unique in order to appeal to consumers who have more options than ever before. You'll blend in with plug-and-play loyalty programs and lose out.
You can create and build loyalty programs that are tailored to your brand and audience. Then, invite consumers to join in the fun. By creating experiences for customers, you can collect better data, optimize future interactions and drive continuous engagement throughout the buying journey.
Need to get people talking about your company? Are you ready to offer a premium experience in loyalty? The ebbo™ loyalty platform offers a variety of scalable solutions that allow you to integrate programs and level up your approach, as well as drive continuous engagement.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$150.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
UrbanBuz
Founded
2012
Country
United Arab Emirates
Website
www.urbanbuz.com
Vendor Details
Company Name
ebbo
Founded
2001
Country
United States
Website
www.ebbo.com/platform/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
