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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.

Description

A reservation platform designed for restaurants and bars enables them to efficiently accommodate large groups and private dining requests while allowing for instant bookings of smaller parties. This system streamlines the inquiry and proposal processes directly through your website, freeing up valuable time that can be redirected toward effective marketing strategies aimed at attracting both new and returning customers. Regardless of whether a group consists of 10 or 100 individuals, the booking experience remains consistent, ensuring ease and satisfaction for all guests. By anticipating guest needs and enhancing their experience, businesses can reap the rewards of improved customer loyalty. This creates a competitive edge, as guests are more likely to complete their booking on your site when they can do so instantly, eliminating the need to continue their search elsewhere. The 24/7 availability of this service addresses one of the top priorities for customers: fast inquiry responses, allowing venues to focus on the quality of their offerings rather than response times. As a result, establishments can expect to see an increase in bookings as well as higher average checks, all while saving time. With all necessary information available online, guests have the flexibility to tailor their events according to their budgets, putting them in control of their experience. Ultimately, this innovative approach not only simplifies the booking process but also enhances customer satisfaction and business performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Afterpay
BridgePay
Campaign Monitor
Factor4
HubSpot CRM
Klaviyo
Patch Retention
PayU
Rezdy
SMSGlobal
Stripe
Swagger
Trip.com
Tyro EFTPOS
Windcave
Xero
Zonka Feedback
me&u

Integrations

Afterpay
BridgePay
Campaign Monitor
Factor4
HubSpot CRM
Klaviyo
Patch Retention
PayU
Rezdy
SMSGlobal
Stripe
Swagger
Trip.com
Tyro EFTPOS
Windcave
Xero
Zonka Feedback
me&u

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$249 per user, per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VenueSumo

Country

Australia

Website

venuesumo.com

Vendor Details

Company Name

Spherecal

Founded

2018

Country

United States

Website

www.waltzin.com

Product Features

Venue Management

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Product Features

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Alternatives

Alternatives

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