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Description
Webvision Cloud stands out as a distinguished Digital Experience Platform (DXP) that adheres to GDPR regulations, featuring a responsive website, a robust content management system (CMS), and a top-tier audience engagement database, all hosted in the cloud. This platform caters to organizations of varying sizes aiming to deliver an engaging and relevant online experience across all devices while remaining budget-friendly. With its ready-to-use capabilities, Webvision Cloud offers extensive configurability and flexibility, empowering users to take complete charge of customer interactions, from managing content and its delivery to fostering audience engagement and personalized digital communications. Such versatility enables your website to swiftly adapt and transform in accordance with the dynamic shifts of your business model, all while eliminating the typical costs linked to programming and design. Additionally, the platform's user-friendly interface ensures that even those with limited technical skills can seamlessly manage their digital presence.
Description
Achieve enhanced business agility and deliver outstanding customer service with Xperience by Altitude, a comprehensive cloud-based contact center solution. Fully scalable, Xperience offers a modular framework that can be easily modified to align with evolving business requirements. Designed to accommodate businesses of all sizes, Xperience provides adaptable and personalized solutions to meet diverse needs. This ensures that organizations can seamlessly manage customer interactions while optimizing their operations effectively.
API Access
Has API
API Access
Has API
Integrations
Constant Contact Lead Gen & CRM
LiveChat
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Abacus
Founded
1977
Country
United Kingdom
Website
www.abacusemedia.com/webvisioncloud
Vendor Details
Company Name
Altitude Software
Founded
1993
Country
Portugal
Website
www.altitude.com
Product Features
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
