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Description
eRoom Suite is an all-encompassing communication platform aimed at improving guest satisfaction while boosting hotel revenue. With more than 16 easy-to-integrate tools, it customizes every phase of the guest experience to align with personal preferences. Notable components include eRoom CRM, which offers personalized service options, eRoom PMS for streamlining hotel operations, eRoom ERP for financial and administrative management, and eRoom BI for in-depth data analysis. Additional features such as eRoom Cast, eRoom Hotspot, and eRoom Signage enhance the overall guest engagement. By gathering valuable insights from guests, eRoom Suite empowers hotels to implement more efficient marketing strategies, resulting in a potential increase of over 30% in upselling and cross-selling opportunities. Clients have noted an increase of up to 8% in asset profitability, alongside considerable time savings in back-office operations. The suite’s seamless integration features and intuitive design position it as an adaptable solution that meets the diverse needs of hotels in today’s competitive market. Overall, eRoom Suite not only streamlines operations but also enriches the overall guest experience.
Description
Thorough planning is essential for achieving flawless events, and with protel MICE, hotels can efficiently manage every facet of the process. From the very first inquiry made by the customer to the booking phase, every detail is carefully handled on the event day, culminating in the final payment being processed by the hotel. Users can effortlessly upload rooming lists directly from any Microsoft Excel file, regardless of the format, or they can allocate rooms based on individual phone inquiries. This system is particularly advantageous for pre-arranged room blocks that travel organizers, wholesalers, tour operators, hotel consolidators, travel agents, and OTAs have acquired. It allows for the scheduling of both single and divisible meeting spaces, as well as the arrangement of individual tables and seating. Events can be created and modified while reserving function rooms concurrently, providing flexibility and efficiency. Additionally, the sales probability feature offers more accurate forecasts regarding potential revenue or room availability. With diverse viewing options and comprehensive filtering capabilities, users can conduct thorough analyses of information to enhance decision-making processes. This level of detail ensures that every event is executed to perfection, leaving no stone unturned.
API Access
Has API
API Access
Has API
Integrations
Atomize
Duetto
For-Sight CRM
HQ revenue
Infor EzRMS
LodgIQ
Loopon
Outperform RMS
RateBoard
Revenue Control Data
Integrations
Atomize
Duetto
For-Sight CRM
HQ revenue
Infor EzRMS
LodgIQ
Loopon
Outperform RMS
RateBoard
Revenue Control Data
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
eRoom Suite
Founded
1991
Country
Spain
Website
www.eroomsuite.com
Vendor Details
Company Name
Xn protel Systems
Founded
2002
Country
Australia
Website
xnprotel.net/solutions/protel-air/protel-mice/
Product Features
Product Features
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
