CrashSight by Tencent WeTest is a crash and exception management platform designed specifically for the gaming industry. It helps development teams monitor application stability across mobile (iOS, Android), PC (Windows, Linux), and console (PlayStation, Xbox, Nintendo Switch) platforms from a single dashboard.
The platform provides native SDK integration with Unreal Engine, Unity, and Cocos, plus a C interface for proprietary engines. When an exception occurs, CrashSight captures comprehensive context: error stacks, trace data, register information, loaded libraries, and system logs.
CrashSight goes beyond standard crash reporting with gaming-specific capabilities. Its proprietary OOM detection algorithm monitors runtime states and compares memory usage against device-specific thresholds to classify out-of-memory crashes that traditional tools miss. An emulator identification system uses a big-data approach to distinguish real devices from emulators and cloud gaming environments, achieving 10-15% higher accuracy than conventional methods.
The platform offers automated issue classification, multi-dimensional analysis by device model, OS, GPU, CPU, and vendor, version-to-version quality comparison, and user/device behavior timeline tracking. Advanced search spans 20+ dimensions to pinpoint specific issues.
CrashSight connects with Jira and TAPD for bug ticket creation, and delivers minute-level alerts through Slack, DingTalk, Feishu, WeCom, email, and webhooks. A comprehensive OpenAPI enables custom integrations.
Globally deployed across the US, Singapore, and Shanghai with full data compliance. Serving over 200 million DAUs worldwide. Free trial available upon request.