Shepherd Veterinary Software Integrations

WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty. WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.

Chckup: The Ultimate Plugin for Veterinary Practices Chckup complements your veterinary practice management system by bringing additional power to your current setup. Chckup focuses on streamlining scheduling, in-depth analytics, proactive communications, & effective review management. Highlights: - Fully Customizable Real-Time Scheduling: Completely customize the way your practice schedules appointments to our system so you can give pet owners a better experience & save your staff hours of time. If you can train your front desk staff to schedule appointments, you can train our system. Enhanced Analytics: Utilize our analytics to gain a comprehensive & real-time view of your practice’s performance on a daily basis. You can also utilize our Daily Huddle to get your entire team on the same page of how your practice is performing compared to your practice's goals. Client Communication: Chckup's client communications consist of the industry standard of a communications tool: appointment reminders, recalls, confirmations, etc. done via email, 2-way texting, & Chckup's native chat. Review Management Enhancement: Easily integrate our tool to manage & showcase client testimonials & strengthen your online reputation