xSellco Feedback Integrations

eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.

What began as a modest discount store driven by the straightforward concept of providing more for less has evolved into the world’s largest retailer over the past five decades. Currently, around 265 million customers and members frequent roughly 11,500 stores across 56 brands in 27 countries, as well as various eCommerce platforms, each week. With a reported revenue of $524 billion for the fiscal year 2020, Walmart employs a workforce of over 2.2 million associates globally. The company remains at the forefront of sustainability, corporate responsibility, and job creation, reflecting its steadfast dedication to fostering opportunities and delivering value to customers and communities worldwide. As the leading omnichannel retailer, Walmart envisions a promising future filled with innovation and collaboration. To achieve this vision, we invite partners like you to join us in Walmart Marketplace, a select community of reputable sellers committed to offering only the highest quality, authentic products along with exceptional customer service.