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Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
Boostlingo stands out as the leading platform for interpreting technology in the language services and video communication sectors today. Designed with the needs of language service providers and support organizations in mind, the Boostlingo platform helps to significantly lower the costs linked to managing and administering interpretation services, while simultaneously enhancing operational efficiencies for multilingual offerings. This innovative solution not only boosts gross margins for interpretation businesses but also allows them to scale effectively to meet diverse language demands and unique business requirements. By utilizing Boostlingo for Over the Phone Interpretation services, organizations can achieve remarkable cost savings in their operational expenses. Furthermore, the platform delivers an exceptional high-fidelity OPI experience compatible with a wide range of telephonic devices, ensuring seamless communication across various channels. Ultimately, Boostlingo empowers clients to navigate the complexities of interpretation with ease and confidence.
API Access
Has API
API Access
Has API
Integrations
Alorica
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
Boostlingo
Founded
2016
Country
United States
Website
www.boostlingo.com
Product Features
Product Features
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management