Sutherland Translate AI Description
Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.
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Crowdin supports more than 30 file formats for mobile, software, documents, subtitles, graphics and assets:
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Integrations
No Integrations at this time
Company Details
Company:
Sutherland
Year Founded:
1986
Headquarters:
United States
Website:
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Online Support
Sutherland Translate AI Features and Options
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