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Average Ratings 0 Ratings
Description
Our IT asset management software is designed to enhance your return on investment and control over IT expenditures, while also facilitating compliance with regulations and policies and improving overall service delivery. We aim to maximize the benefits you derive from your IT assets, all while ensuring efficient inventory management. This software evaluates your hardware expenses, allowing you to refine your cost structure and reassign assets that are not being fully utilized. With its comprehensive features, our IT asset management solution offers a reliable strategy for effectively overseeing the lifecycle of your assets. Additionally, it enhances service delivery by streamlining the processes of reviewing, approving, and fulfilling hardware requests in an automated manner. Users, including business consumers and decision-makers, enjoy a contemporary self-service experience, where they can easily monitor their IT assets, request new products and services, collaborate with peers, and resolve issues—all within a single, integrated platform. This holistic approach not only simplifies asset management but also fosters a more collaborative environment among users.
Description
Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system.
The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together.
Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication.
The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Workspace
Intertrust ExpresssPlay
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Integrations
Gmail
Google Workspace
Intertrust ExpresssPlay
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15/agent/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Broadcom
Founded
1991
Country
United States
Website
www.broadcom.com/info/clarity-sm/asset-portfolio-management
Vendor Details
Company Name
Codenica
Founded
2005
Country
Poland
Website
codenica.com
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal