Codenica ITSM + ITAM Description

Codenica ITSM + ITAM is an integrated cloud solution designed for IT teams to efficiently oversee service requests, asset management, communication, knowledge sharing, and automation through a single platform.

This comprehensive tool encompasses features such as ticket management, tracking of hardware and software assets, management of configuration items, a self-service portal for both employees and clients, knowledge base administration, approval workflows, task management, live chat capabilities, messaging, file storage, detailed reporting, and customizable automation rules.

By utilizing Codenica, organizations can streamline their IT service operations, monitor their assets effectively, link user requests to relevant assets, vendors, documents, and tasks, manage requests through both the portal and email, and enhance the overall transparency of daily IT activities, ultimately fostering a more efficient workflow. Additionally, the platform's versatility caters to a wide range of IT needs, making it an invaluable resource for teams aiming for improved operational efficiency.

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Pricing

Pricing Starts At:
$15/agent/month
Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
Codenica
Year Founded:
2005
Headquarters:
Poland
Website:
codenica.com
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Product Details

Platforms
Web-Based
Chromebook
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support

Codenica ITSM + ITAM Features and Options

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Codenica ITSM + ITAM User Reviews

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