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ease
features
design
support

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Description

Directly linking branches to the cloud can heighten security vulnerabilities significantly. To safeguard against advanced Generation V cyber threats, it's crucial for branches to implement robust cloud security solutions. Check Point Harmony Connect revolutionizes branch cloud security by providing enterprise-level protection as a cloud service, featuring superior threat prevention, rapid deployment, and a unified management system that can lead to operational expense reductions of up to 40%. This solution not only enhances branch cloud security with top-tier threat mitigation but also streamlines deployment processes and integrates threat management, ultimately driving down costs. As a reliable security ally within Azure Firewall Manager, Harmony Connect defends globally dispersed branch offices and virtual networks against sophisticated threats. With straightforward configurations in Azure Firewall Manager, organizations can efficiently direct branch hubs and virtual network connections to the Internet via Harmony Connect, ensuring an added layer of protection for critical data.

Description

WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Check Point Software Technologies

Founded

1993

Country

United States

Website

www.checkpoint.com/harmony/connect-sase/branch-cloud-security/

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Product Features

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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