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Description
BroadCloud, a global solution offered by Cisco, enables service providers to implement a comprehensive array of calling and collaboration applications. These applications are designed to be scalable, catering to enterprises of any size or sector. By utilizing BroadCloud's pay-as-you-go structure, Cisco partners can enter the flourishing cloud-calling market with minimal initial investment and reduced risk. The platform provides adaptable deployments for cloud-calling solutions, ensuring that they can effectively serve enterprises in diverse markets. BroadCloud significantly shortens the time required to launch these services, allowing Cisco partners to tap into new revenue streams in under 90 days. Additionally, the OpEx-focused cost model of BroadCloud helps lower capital expenditures, facilitating easier adoption of unified communications and collaboration tools. This robust infrastructure, which is entirely managed and hosted by Cisco, guarantees a secure, reliable, and comprehensive cloud-calling experience for users. Overall, BroadCloud empowers service providers to enhance their offerings and meet the evolving demands of the market efficiently.
Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Calabrio Quality Management
Carbyne
DataBahn
Degree Analytics
F5 BIG-IP Access Policy Manager
HaloCRM
Innomate
Linker Vision
NSFOCUS RSAS
Orna
Integrations
Calabrio Quality Management
Carbyne
DataBahn
Degree Analytics
F5 BIG-IP Access Policy Manager
HaloCRM
Innomate
Linker Vision
NSFOCUS RSAS
Orna
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/broadcloud/index.html
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
