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Average Ratings 0 Ratings
Description
BroadCloud, a global solution offered by Cisco, enables service providers to implement a comprehensive array of calling and collaboration applications. These applications are designed to be scalable, catering to enterprises of any size or sector. By utilizing BroadCloud's pay-as-you-go structure, Cisco partners can enter the flourishing cloud-calling market with minimal initial investment and reduced risk. The platform provides adaptable deployments for cloud-calling solutions, ensuring that they can effectively serve enterprises in diverse markets. BroadCloud significantly shortens the time required to launch these services, allowing Cisco partners to tap into new revenue streams in under 90 days. Additionally, the OpEx-focused cost model of BroadCloud helps lower capital expenditures, facilitating easier adoption of unified communications and collaboration tools. This robust infrastructure, which is entirely managed and hosted by Cisco, guarantees a secure, reliable, and comprehensive cloud-calling experience for users. Overall, BroadCloud empowers service providers to enhance their offerings and meet the evolving demands of the market efficiently.
Description
Since 2003, we have been dedicated to assisting small and medium-sized enterprises in their growth journeys. Our offerings include a variety of cost-effective phone systems equipped with a multitude of features, high-speed internet services, and comprehensive IT and cybersecurity solutions. In recent years, VoIP (Voice over Internet Protocol) technology has progressed, facilitating a seamless transition of voice services to the ‘cloud.’ The term cloud generally describes services hosted in data centers that are accessed via the internet. Cloud telephony specifically pertains to voice services, focusing on replacing conventional telephone equipment like PBXs with services provided by third parties. By implementing intelligent call management and analyzing behavioral patterns, businesses can significantly enhance customer satisfaction and make more informed decisions. This advancement allows smaller companies to effectively compete with larger corporations by expanding their geographic reach and improving initial customer interactions. Additionally, users can remotely access their systems from any location, ensuring that they maintain the full functionality of their office phones while on the go. Embracing these technologies can dramatically elevate a business's operational efficiency and customer engagement.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/broadcloud/index.html
Vendor Details
Company Name
Telappliant
Country
United Kingdom
Website
www.telappliant.com
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration