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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Jubilee Voice revolutionizes customer interaction with AI-powered voice agents that are available around the clock, instantly scalable, and continuously self-improving. These intelligent agents outperform traditional IVR systems by understanding and responding to caller needs without unnecessary prompts. The VoiceBot integrates smoothly with tools like Google Calendar and Google Spreadsheet, automating appointment bookings and data storage. Personalization is enhanced by recognizing caller phone numbers and previous orders, making conversations feel more human and less robotic. Jubilee Voice also includes human override capabilities to transfer calls when callers show frustration or dissatisfaction. After each call, the system provides detailed summaries, sentiment analysis, and goal success metrics to refine customer experience. Stripe integration supports payment processing for large transactions directly via the voice interface. Additionally, connections to major CRMs like HubSpot and Salesforce help centralize customer data and streamline workflows.

Description

Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Jubilee Voice

Founded

2025

Country

Australia

Website

www.jubileevoice.ai/

Vendor Details

Company Name

Toma

Founded

2024

Country

United States

Website

www.toma.com

Product Features

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Alternatives

Alternatives

Rootle Reviews

Rootle

Rootle AI