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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Breathe life into your processes, empower your team members, and create delightful experiences for your clients. By gathering real-time feedback from customers, you can gain insights that foster growth and improvement. Clients engage with your business through various interactions known as touch points, and to truly excel in the market, providing an exceptional experience is essential—this means ensuring that those touch points are top-notch as well. Incorporating your touch points into Nextpond is a straightforward way to gather ratings, helping you pinpoint areas for enhancement. Additionally, constructing your framework within Nextpond is both quick and easy; simply input your department and roles, which can be done rapidly. Importantly, there's no need to tackle your entire business at once—start small by focusing on the areas that align with the touch points established earlier. Just like following a recipe when baking a cake, creating a process is akin to having a concise guide on how to complete a task effectively. By refining these processes, you'll not only improve your business operations but also elevate the overall client experience.

Description

TechChange is a technology platform that provides a world-class support team and innovative technology to meet the training and convening requirements of organizations in the digital age. Our model is unique thanks to over ten years of expertise and a community that includes 500,000+ users. We are a digital training and events company that offers everything you need. We can help you create and deliver an engaging and beautiful virtual experience for your audience no matter where they are located in the world. Our platform is the result of over a decade worth of user feedback and iterations. It is the foundation of our model. We then bring together facilitators, designers and animators, videographers, programmers, and the platform to create an amazing course, workshop, or summit. While most of our partners work in social sectors, we have worked with more than 300 organizations over the past 10 years. If you are interested in taking your online experience to a new level, get in touch.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Lucidchart

Integrations

Lucidchart

Pricing Details

$37 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nextpond

Founded

2009

Country

Australia

Website

www.nextpond.com

Vendor Details

Company Name

TechChange

Founded

2010

Country

United States

Website

www.techchange.org

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Learning Experience Platforms

Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library

Online Course Platforms

Course Authoring Tools
Different Payment Options
Email Marketing
Landing Pages
Live Video Broadcasting
Marketing Automation
One on One Video Conferencing
Promotions Management
Quiz / Test / Exam Builder
Reporting / Analytics
Subscription Management
Supports Multiple Instructors
Supports Video Uploads
Website Builder

Virtual Event Platforms

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

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