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Description
CX can be humanized! Increase response rates in VoC and NPS and CX Management programs by engaging and fully customized interactions. surveys, forms, etc.) These touchpoints can become extensions of your brand. OPINATOR allows you to respond to customer feedback, reduce customer effort, drive value at every touchpoint, and take action on it. Predictive, Prescriptive and Text Analytics, Case Management system and role-based dashboards. Create remarkable interactions and convert customers into advocates. OPINATOR can be managed by yourself, but you can also call upon the Customer Success team to help you with your projects. Customers expect delightful and innovative interactions. Combining technology, creativity, deep customer understanding, and technology can deliver these experiences and increase customer engagement. In the next decade, companies will double their CX efforts. Instead of relying on inefficient surveys, engage your customers with personalized UIs.
Description
Opine serves as a comprehensive, AI-driven operating system for presales and post-sales that your solutions engineers will genuinely appreciate, uniquely combining the ability to plan, execute, and automate their responsibilities in a single platform, which minimizes administrative burdens while increasing transparency. The platform's modular workbench encompasses various essential components such as deals, customers, evaluations, playbooks, requests, and trends, effectively consolidating all elements of the presales journey, converting deals into automatically tracked projects, syncing opportunities from your CRM, and delivering a Notion-style dashboard that allows sales engineers to efficiently handle tasks, follow-ups, and technical documentation. Furthermore, Opine's AI deal shepherd offers real-time updates and strategic recommendations, pulling actionable insights from communications on platforms like Zoom and Slack, while ensuring that success criteria are well-defined and aligned with client expectations. Additionally, the built-in analytics tools not only evaluate process maturity but also quantify the Pure ROI for each sales engineer by significantly reducing the number of hours spent on administrative tasks. As a result, Opine transforms the presales experience, enabling teams to focus more on strategic initiatives and customer engagement.
API Access
Has API
API Access
Has API
Integrations
Clari
Gmail
Gong
Google Calendar
Google Meet
HubSpot CRM
Jira
Linear
Microsoft Teams
Salesforce
Integrations
Clari
Gmail
Gong
Google Calendar
Google Meet
HubSpot CRM
Jira
Linear
Microsoft Teams
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$89 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Innology Ventures
Founded
2011
Country
Spain
Website
www.opinator.com
Vendor Details
Company Name
Opine
Founded
2023
Country
United States
Website
tryopine.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
