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support

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Description

OpenText Core MDR (Managed Detection and Response) gives organizations access to 24/7 cybersecurity expertise without the burden of hiring and retaining an in-house team. The platform continuously monitors networks, endpoints, and systems to detect suspicious activity and reduce the likelihood of a breach. By leveraging advanced analytics, threat intelligence, and human-led investigation, MDR ensures that threats are identified early and remediated quickly. IT teams maintain full visibility into alerts and incidents while relying on OpenText’s SOC analysts for deeper insights and coordinated response. The solution integrates easily with existing security tools, reducing operational complexity and consolidating threat data into a single view. Its expert-driven threat hunting helps uncover hidden risks that automated solutions alone may miss. Organizations gain stronger defenses, faster response times, and better alignment with compliance expectations. Ultimately, OpenText Core MDR helps businesses stay resilient in an evolving threat landscape.

Description

The Rapid Response Retainer equips you with essential expertise, resources, and insights to effectively prepare for and react to cyber threats. Its primary goal is to reduce risk, enhance your security workforce, and manage the expenses associated with incident response. By implementing strategic planning, forward-deployed capabilities, and immediate resources for incident management, it enables you to take a proactive approach in handling risks while optimizing your remediation strategies. Additionally, it assists in controlling the financial implications of defending against and recovering from cyber incidents. Our professionals will evaluate your existing security practices, pinpoint weaknesses, and offer recommendations for improvement. You will also benefit from a dedicated investigative liaison who serves as your consistent point of contact during any breach. Furthermore, with access to our incident hotline available around the clock, you can receive swift assistance from our international teams and comprehensive threat intelligence resources, ensuring that you are well-supported in times of crisis. This multifaceted approach not only strengthens your overall security posture but also fosters a culture of continuous improvement in managing cyber risks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alert Logic
Avanan
Check Point Mobile Access
Cisco Meraki
ConnectWise ScreenConnect
CrowdStrike Falcon
Malwarebytes
Microsoft Defender XDR
Microsoft Defender for Endpoint
Microsoft Defender for Office 365
Omnissa Horizon 8
Secureworks
SentinelOne Singularity
Sophos Email
Tanium
VMware ESXi
VMware NSX
VMware vCenter
Verizon Network Detection and Response
vCloud Usage Meter

Integrations

Alert Logic
Avanan
Check Point Mobile Access
Cisco Meraki
ConnectWise ScreenConnect
CrowdStrike Falcon
Malwarebytes
Microsoft Defender XDR
Microsoft Defender for Endpoint
Microsoft Defender for Office 365
Omnissa Horizon 8
Secureworks
SentinelOne Singularity
Sophos Email
Tanium
VMware ESXi
VMware NSX
VMware vCenter
Verizon Network Detection and Response
vCloud Usage Meter

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

cybersecurity.opentext.com/products/threat-detection/managed-detection-response/

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/security/incident-response-investigation/rapid-response-retainer/

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