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ease
features
design
support

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Description

Capture the attention of your customers with a digital assistant powered by AI that offers a bespoke experience, while providing valuable insights to enhance your sales, service, and marketing initiatives. Oracle Digital Assistant transcends the capabilities of a typical chatbot, offering solutions across every customer interaction point. By enhancing conversational customer experiences, it fosters stronger relationships through personalized interactions on a large scale. Built upon Oracle’s advanced cloud infrastructure, Oracle Digital Assistant utilizes artificial intelligence and natural language understanding (NLU) to streamline both customer acquisition and retention efforts. It intelligently automates various tasks, including responding to informational inquiries and delivering tailored recommendations based on user profiles and context. This ensures that customers and internal sales teams have effortless access to crucial information and processes via both text and voice. Businesses utilizing Oracle Cloud CX can seamlessly integrate Oracle Digital Assistant across various applications, allowing sales teams to generate tailored quotes using simple voice commands. By doing so, organizations can improve efficiency and responsiveness, ultimately leading to enhanced customer satisfaction.

Description

Assist healthcare professionals in prioritizing patient care over paperwork, thereby reintroducing fulfillment into medical practice, reclaiming personal time, and improving care quality by highlighting the importance of the physician-patient interaction. The Oracle Health Clinical Digital Assistant serves as an AI-driven voice assistant that captures essential aspects of the physician-patient dialogue, processes this information, and drafts notes within the Oracle Health electronic health record system for the physician's quick assessment and approval. It allows users to pose questions in everyday language to retrieve patient information and carry out routine clinical tasks efficiently. Furthermore, it creates preliminary clinical notes based on patient data and discussions for the physician's evaluation and endorsement. By utilizing voice commands, practitioners can easily add to and modify patient records, ensuring that clinical documentation remains accurate and up-to-date. This innovative tool ultimately aims to streamline the documentation process, allowing physicians to focus more on their patients and less on administrative tasks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management
Argent
Cognizant
CrowdTwist
Decimal
Deloitte Compliance Suite
Dimension Labs
EVOSYS TELEMATICS
Eloqua
Kinetica
Oracle Advertising
Oracle Cloud CX
Oracle Fusion Cloud EPM
Oracle Marketing
Oracle Responsys
Oracle Sales
Oracle Service
PayZen

Integrations

Accenture Cloud Trade Promotion Management
Argent
Cognizant
CrowdTwist
Decimal
Deloitte Compliance Suite
Dimension Labs
EVOSYS TELEMATICS
Eloqua
Kinetica
Oracle Advertising
Oracle Cloud CX
Oracle Fusion Cloud EPM
Oracle Marketing
Oracle Responsys
Oracle Sales
Oracle Service
PayZen

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/chatbots/digital-assistant-for-cx/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/health/clinical-suite/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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