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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Allow us to take care of your customer support needs. Our round-the-clock teams located in the UK are trained to resonate with your brand's voice, ensuring your customers are thoroughly satisfied! We can integrate our services in as little as a week, while systematically documenting knowledge throughout the onboarding phase. You have the flexibility to scale our services up or down according to your requirements. As your business evolves, we grow alongside you, seamlessly utilizing your existing tools. Our communication extends to all your channels, including social media, allowing us to engage with your customers where they are. We continuously analyze interactions to enhance our service, guaranteeing total customer satisfaction. A remarkable customer service experience not only fosters loyalty but also strengthens your brand reputation. Our award-winning UK-based support team is dedicated to mirroring your brand's voice, ensuring that every customer interaction leaves a positive impression. By collaborating with us, you will remain competitive and adept at satisfying the expectations of today's consumers. Additionally, join a network of customer success professionals who receive insightful updates from our industry directly to their inbox monthly. Staying informed about the latest trends can help you innovate and elevate your customer service strategy.

Description

You have the option to select a new phone number from anywhere in Europe or beyond, enabling you to establish your virtual office in your preferred location! Alternatively, you can retain your current phone number while integrating the eReceptionist suite of services for added benefits. With user-friendly video conferencing tools, you can enhance remote work capabilities and foster improved communication both within your team and with clients. Your voicemails can be conveniently transcribed, giving you the ability to read them through email or SMS notifications. Additionally, you can create a personalized welcome message, professionally recorded by voice actors, tailored specifically for your business. Furthermore, the availability of iPhone and Android applications allows you to make outbound calls using your eReceptionist number directly from your mobile device or tablet, ensuring seamless connectivity on the go. This comprehensive service suite truly empowers your business to operate efficiently and effectively in today's digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Archbee
Freshdesk
Google Workspace
Groove
Help Scout
Intercom
Jira
Magento
Salesforce
Shopify
Slack
Vonage Business
WooCommerce
Zendesk
monday.com

Integrations

Archbee
Freshdesk
Google Workspace
Groove
Help Scout
Intercom
Jira
Magento
Salesforce
Shopify
Slack
Vonage Business
WooCommerce
Zendesk
monday.com

Pricing Details

$136.10 per month
Free Trial
Free Version

Pricing Details

€7.50 per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

The SaaSy People

Country

United Kingdom

Website

thesaasypeople.com

Vendor Details

Company Name

eReceptionist

Country

Ireland

Website

www.ereceptionist.eu/

Product Features

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Alternatives

eVoice Reviews

eVoice

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