Best Healthcare AI Software for Veradigm EHR

Heidi Health is a clinician-first AI documentation platform designed to streamline medical record creation and reduce administrative workload in healthcare settings. The software uses ambient AI and speech recognition technology to capture clinical conversations and convert them into structured medical notes, assessments, referral letters, discharge summaries, and compliant billing documentation. Built for hospitals, primary care practices, and specialty clinics, Heidi supports real-time medical transcription, automated document generation, and intelligent workflow assistance. The platform recognizes complex medical terminology, adapts to specialty-specific documentation requirements, and supports standardized coding systems such as ICD-10. Heidi integrates with leading electronic health record systems and operates with enterprise-grade security, encryption, and global healthcare compliance standards. By automating routine documentation tasks, Heidi enables healthcare professionals to improve efficiency, maintain accurate medical records, and focus more fully on patient care.

Mend is an enterprise-grade patient engagement and integrated telehealth solution designed to help healthcare organizations profitably scale their practice and care for more patients. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and is 100% HIPAA compliant. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.

Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.

ScribeHealth utilizes advanced AI technology to serve as a medical scribe that actively listens to discussions between patients and clinicians, transcribing and coding clinical notes in real time while requiring minimal input from healthcare professionals. This innovative solution boasts a high level of accuracy, adapts through user feedback, and allows most doctors to spend just a few minutes making adjustments instead of composing notes entirely from the beginning. It integrates effortlessly with various existing EHR/EMR systems such as Epic, Cerner, AllScripts, and Jane, through secure APIs, and complies with HL7/FHIR standards, ensuring that note syncing fits seamlessly into the daily routines of clinicians. With robust security measures including bank-level encryption, automatic deletion of audio recordings post-transcription, and strict adherence to HIPAA regulations, patient privacy is meticulously protected. Additionally, ScribeHealth provides valuable features like session analytics, speaker identification, and the ability to understand context for better extraction of symptoms and assessments, enhancing the overall efficiency of clinical documentation. This technology not only streamlines the documentation process but also empowers healthcare providers to focus more on patient care rather than administrative tasks.

Assort Health is an innovative AI platform designed specifically for healthcare providers, adept at managing both incoming and outgoing patient communications through voice, text, and web channels, achieving a remarkable resolution rate of up to 90%. This platform operates continuously throughout the year in various languages and efficiently handles tasks such as scheduling appointments, rescheduling, cancellations, confirmations, addressing provider inquiries, responding to frequently asked questions, obtaining lab results, processing prescription refills, managing billing questions, and sending reminders or follow-ups. Furthermore, it intelligently directs interactions to human representatives when necessary, generates pre-visit notes customized for provider needs, and facilitates outbound outreach initiatives such as waitlist management and re-engagement through voice, SMS, or email. Assort Health seamlessly integrates with existing electronic health record (EHR) and practice management systems, including widely used platforms like Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. With a foundation of over 1.1 million workflows fine-tuned from countless patient interactions, Assort Health sets a new standard for patient engagement in the healthcare sector. Its ability to streamline operations while enhancing patient experiences positions it as a vital tool for modern healthcare practices.

Calvient is an advanced healthcare operations platform that leverages artificial intelligence to streamline, quantify, and automate essential processes such as handling faxes and document intake, managing referrals and prior authorizations, organizing records, and optimizing various back-office functions by seamlessly integrating with existing electronic health record systems. This innovative platform consolidates all incoming tasks within a single intelligent framework that utilizes AI for classification, efficient routing, automated task lists, coordination dashboards, and insightful analytics aimed at identifying bottlenecks and evaluating performance metrics. By centralizing communication from various channels into one unified practice inbox, it not only categorizes and prioritizes tasks but also intelligently directs them to the appropriate team members. Furthermore, Calvient enhances operational efficiency by implementing predictive automation and insights that minimize manual workloads, expedite processing times, boost throughput and compliance, and enable staff to concentrate on meaningful interactions with patients. Remarkably, real-world implementations have demonstrated substantial time savings, accelerated task completion rates, and increased operational capacity, all without the need for additional personnel. This transformation ultimately leads to a more efficient healthcare environment that prioritizes the patient experience.