BILT Description

BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.

Pricing

Pricing Starts At:
Free
Free Version:
Yes

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

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Company Details

Company:
BILT
Year Founded:
2015
Headquarters:
United States
Website:
biltapp.com

Media

BILT Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Online Support

BILT Features and Options

Work Instructions Software

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

BILT User Reviews

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